Ensure the following system requirements are met and the computer isn't connected to an alternate Internet connection (e.g. LAN, Wi-Fi):. Operating Systems:. Windows 10. Windows 8. Windows 7.
Mac OS X 10.5 or higher. Browsers:. Microsoft Internet Explorer 9 or higher.
Mozilla Firefox 3.6 or higher. Google Chrome 9 or higher. Apple Safari 5 or higher. Opera 9 or higher. Connect the USB modem to the computer.
Once the starts blinking green, launch a web browser then navigate to: (IP address 192.168.1.1). Only the customer with the installed modem and an active connection (as indicated by the status indicators) can access the web portal. Click Connect (located along the top).
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It can take up to 2 minutes to connect. If you get a message that the device is not responding, allow time for the device to complete the connection.
Attention, Internet Explorer User Announcement: Verizon Wireless Community has discontinued support for Internet Explorer 7 and below. In order to provide the best platform for continued innovation, Verizon Wireless Community no longer supports Internet Explorer 7.
Verizon Wireless Community will not function with this version of Internet Explorer. Please consider upgrading to a more recent version of Internet Explorer, or trying another browser such as Firefox, Safari, or Google Chrome. (Please remember to honor your company's IT policies before installing new software!).
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Or, you can uninstall Verizon Mobile Broadband Drivers from your computer by using the Add/Remove Program feature in the Window's Control Panel. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:. Windows Vista/7/8: Click Uninstall a Program. Windows XP: Click Add or Remove Programs. When you find the program Verizon Mobile Broadband Drivers, click it, and then do one of the following:. Windows Vista/7/8: Click Uninstall. Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
Follow the prompts. A progress bar shows you how long it will take to remove Verizon Mobile Broadband Drivers.